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FAQ

In the ever-evolving world of travel, our designers are well-equipped to guide you through the intricacies of vacation planning. With their expertise, we have developed the necessary tools and established relationships to present the world at its finest, allowing you to relax and enjoy the journey without worrying about the details. Our team of seasoned explorers will be with you every step of the way, ensuring a seamless experience tailored to your specific needs.

Whether you are an avid or occasional traveler, our goal is to become your long-term trusted partner.  You will interact with a knowledgeable, courteous, and friendly travel designer who will manage your trip from start to finish. We understand your busy schedule and will provide regular and timely updates on all aspects of your travel. We take your safety very seriously and offer the flexibility to make any necessary changes to ensure your objectives and security are preserved. Additionally, we strive for predictability through careful planning to avoid unexpected surprises. On the rare occasions when challenges arise, your travel designer will swiftly address them.  

By choosing our services, you gain access to exclusive offers and benefits that are not available online. Our team handpicks each product and amenity to ensure the highest standards of quality and comfort. From exclusive hotel deals to upgraded flight seats, we go above and beyond to provide an unforgettable experience for our clients.

We are confident that you will recognize the immense value of our service and become a long-term customer. Our dedicated team of professionals, exceptional customer service, and carefully selected products set us apart from the competition. By choosing us, you can be assured that you are getting the best value for every dollar spent.

At Travel Edge we will always encourage you to book refundable rates to ensure maximum flexibility for your trip. Refundable rates allow us to accept deposits and offer a more flexible financial process. However, due to supplier terms, final payment dates, and seasonality, a deposit may not always be possible. Your designer will keep you informed about payment options every step of the way.

We take pride in our relationship-centric approach and the care we provide to our customers, which is reflected in our reviews. Our partner, Trust Pilot, will soon feature live testimonials and feedback from our clients, showcasing their experiences with our services.

At Travel Edge, we handpick and curate each trip experience to match your specific needs and wish list. Each item is selected and bundled together to create a personalized trip, rather than offering a generic package. Due to contracting agreements with our partners, we sell each trip as a single bundled cost, which includes our premium price, to simplify the process for you.