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FAQ

  In the ever-evolving world of travel, our designers are well-equipped to guide you through the intricacies of vacation planning. With their expertise, we have developed the necessary tools and established relationships on a global scale, enabling us to showcase the world at its finest while eliminating the need to fret about the details. Our team of seasoned explorers will be alongside you every step of the way, ensuring that your journey is a seamless experience tailored to cater to your specific requirements.

Whether you are an avid or occasional traveler, our goals is to become your long-term trusted partner.  You will interact with a knowledgeable, courteous, and friendly travel designer who will take care of your trip from beginning to end. We appreciate that you have a busy schedule and will ensure that you receive regular and timely updates on all aspects of your travel. We take your safety very seriously.  We built in the flexibility to make any necessary changes to your trip to preserve your desired objectives and ensure security.  We also appreciate that you need predictability. Through careful planning, we avoid the vast majority of any unexpected unpleasant surprises in advance. On those rare occasions where any unavoidable challenges occur, your travel designer will swiftly address them.  

By choosing our services, you will have access to exclusive offers and benefits that are not available online. Our team handpicks each product and amenities to ensure the highest standards of quality and comfort. From exclusive hotel deals to upgraded flight seats, we go above and beyond to provide our clients with an unforgettable experience. 

We are confident that you will see the immense value of our service and become a long-term customer. Our dedicated team of professionals, exceptional customer service, and carefully selected products set us apart from the competition. By choosing us, you can be confident in the knowledge that you are getting the best deal for every dollar spent. 

We pride ourselves in our relationship – centric nature, we care for our customers, and it shows in our reviews. Our partner, Trust Pilot, will be launching soon with live testimonials and feedback from our very own customers.  

At Travel Edge we hand pick your trip experiences to curate a trip that is matched to your very needs and wish list. Each item is selected and bundled together to create your trip, not a trip. Due to contracting agreements with our partners, we sell each trip as one bundled cost with our premium price included to make things easy for you as our customer. 

We provide end-to-end travel solutions, including itinerary planning, booking flights, accommodations, ground transportation, and managing travel expenses for businesses. 

Booking is easy, fast, and cost-efficient. You can contact your dedicated agent by phone, text, or email, or you can book your flights, hotel, and car rental s online. Either way, we will have your profile and it is a very user-friendly process. 

Absolutely. We love working with a company’s administrative assistants. Our goal is to reduce the stress and complications for both the traveler and the people who support them. In essence, we are the assistants to the to the administrative assistants. We have more tools and better access to travel content because we are a travel management company, so we are ideally suited to help in this way. 

No problem. If you cannot reach your dedicated agent, you will be re-routed to our in-house 24/7 team who can take care of your immediate needs. The 24/7 team will have access to your profile and preferences, and will get you back on your way in no time at all, then forward your new booking information to your dedicated team. 

Yes. We have access to both published and unpublished travel content and will always search for the best price for you. Additionally, we will continue to work on your trip right up to departure to see if lower prices become available. We may also ask for waivers and favors from our airline, hotel, and car rental partners on your behalf. Finally, by having a common-sense travel policy in place we will help you make the best, most cost-efficient decisions when booking your travel. 

Yes. We have relationships with most every airline, hotel group, and car rental company in the business. We understand their corporate discount programs and when you are eligible, and we will collect and report on your travel spend. We will assist you with the negotiation of your discounted rates and administer the program once it is in place. 

We make sure you are getting everything you are entitled to. We have your membership information in your profile and make sure it is in every booking. We also suggest when it is advantageous to enroll in a new program, and will help you redeem your miles and points when it is advantageous to do so.  

We track every traveler during their trip with Safe-To-Go, our state-of-the-art duty-of-care application. We monitor the risk management bulletins, anticipate the needs of our travelers, and work with your company when emergencies arise to ensure the safety of your people.  

The best. We are delighted to offer the industry leading Prime Numbers reporting suite. From dashboards to industry benchmarking, our reporting and data analytics solutions will provide you with the information and insight you need to elevate your travel program.  

It depends on the size of your program, but most of our clients receive a dedicated customer success manager to assist in optimizing your travel program. This is in addition to your dedicated agent and team. And our commitment goes right up to our leadership team, who are always available to discuss our relationship with you and your company.  

We do. We can help you source the location for your next leadership meeting, support your incentive travel needs, and even assist in the logistics around your next conference. We are a one-stop-shop for all of the above. 

We think you should! Travel Edge is a full-service travel company, and we handle both business and leisure travel. We have agents with leisure expertise ready and able to assist 

Just fill out our meeting request form and we will give you a call to book an appointment. Travel Edge is one of the leading travel companies in the world and we look forward to hearing from you.  

Being a travel agent provides the opportunity to explore the world allowing agents to gain firsthand knowledge of destinations and experiences. Also, the flexibility of a travel agent's work schedule allows for a better work-life balance, accommodating personal commitments and travel opportunities. And of course, it's a career filled with passion and fulfillment, as agents help clients plan dream vacations and create unforgettable memories. 

The commission percentage agencies earn depends on numerous factors, the most important one being which private contracts you have access to.  

Not only do you get to plan trips for others, but you'll also be able to take advantage of special discounts on many facets of travel. This is true for your clients, but also for yourself. Travel agents have access to a variety of discounted rates on both airlines and hotels, even when booking travel for themselves. 

You Might Get Calls at All Hours Emergencies happen, and your clients may turn to you if something goes unplanned while on vacation. Make sure you set aside time for yourself during the week to make up for any unexpected work that may come up. You're here to make vacations a perfect experience for your clients. 

Becoming a travel agent with no experience is possible, but it takes dedication and hard work. By developing your skills, choosing a niche, getting certified, building your network, and gaining experience, you can create a successful career in the travel industry. 

Overall, how frequently an agent travels really depends on the agent. Some travel agents may be able to take advantage of IATA discounts and FAM trips more frequently than others. Much like any other person, the agent's travel preferences, lifestyle, and financial capabilities can all influence how often they travel. 

The reason people turn to travel agents, aside from having a helping hand during any travel chaos, is also to tap into the travel agent's first-hand knowledge of destinations, and their industry partnerships, which often lead to perks such as hotel upgrades, ideal airplane seats, and experiences that can't be found on ... 

Working as an independent travel agent from home while raising a family provides numerous benefits in today's world. The flexibility, work-life balance, earning potential, travel opportunities, and work-life integration make it an attractive career option for parents. 

An agent will always earn a commission on selling travel but commission fees can differ based on the supplier they are purchasing from and if they are affiliated with a consortium or host agency, who will take a percentage of the commission as well. 

On a daily basis, you communicate with your clients to understand their travel goals, book hotels, flights, tourism activities, and other transportation necessities, and ensure you schedule and complete all reservations in a timely manner.